Terms of Use

Introduction and scope

These Terms of Use govern your access to and use of the websites, mobile applications and digital platforms operated by reslia (Australia) Limited and its related entities (collectively, ACN 169 569 537 Pty Ltd, we, our, us). Collectively, these platforms are referred to as our ‘Platforms’. By browsing, accessing, or using any part of our Platforms, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you must immediately cease using our Platforms. These Terms of Use apply to all users, including property seekers, vendors and purchasers.

Changes to these Terms of Use

We reserve the right to amend, update, or replace any part of these Terms of Use at any time by publishing the revised version on our Platforms. Your continued use of our Platforms after such changes constitutes your acceptance of the updated Terms of Use. If you object to any changes, you must immediately discontinue use of our Platforms.

User conduct and permitted use

By using our Platforms, you agree not to: • Use any automated device, software, process, scraper, index, robot, or data extraction method to access, retrieve, scrape, or index our Platforms or any content therein. • Use or index any content or data for the purpose of constructing, populating, or maintaining a searchable database of properties, property insights product, or any competing service. • Interfere with, disrupt, or impose an unreasonable burden on our infrastructure, servers, or network. • Transmit spam, unsolicited e-mails, surveys, or mass messaging. • Infringe any intellectual property, privacy, or proprietary rights of any person. • Impersonate any person or entity, or solicit money, passwords, or personal information from others. • Upload, distribute, or transmit viruses, worms, Trojan horses, destructive code, or data tracking/pixel tags. • Use the Platforms in any manner that is illegal, deceptive, misleading, defamatory, offensive, hateful, obscene, or otherwise inappropriate. • Reproduce, republish, modify, adapt, translate, publicly display, sell, or commercially exploit our Platforms or content without our prior written consent. • Violate any applicable law, regulation, or these Terms of Use.

User content and contributions

User content includes any information, data, text, images, video, audio, reviews, feedback, or materials you submit, post, or upload to our Platforms. You warrant that you have all necessary rights, consents, and permissions to submit your user content and to grant us the licences below. Your user content shall not infringe third party rights, or be illegal, deceptive, misleading, or harmful. We do not accept responsibility for the accuracy or completeness of user content and are under no obligation to review, approve, or monitor it. We may, at our sole discretion, remove, alter, or disable access to any user content at any time without notice, if we reasonably believe it breaches these Terms of Use, applicable law, or is inappropriate. By submitting user content, you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable, and non-exclusive licence to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, and publicly display your user content in any medium. You also grant other users a non-exclusive licence to access and view your user content as permitted by our Platforms. To the extent you retain moral rights, you waive any right to be identified as author and agree that we may use your user content without attribution. Any ideas, suggestions, product requests, or feedback you provide remain your property, but we are free to use them without obligation or compensation. All intellectual property rights in any enhancements, developments, or derivatives we create based on your feedback vest exclusively in us.

Intellectual property rights

All intellectual property rights in our Platforms, including software, design, logos, trademarks, property data, and structure, are owned by us or our licensors. We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use our Platforms solely for personal, non-commercial purposes in accordance with these Terms of Use. You must not assert any rights over our Platforms or their content beyond this licence.

Privacy and data collection

Your use of our Platforms is governed by these Terms of Use and our Privacy Policy. We may collect, use, and disclose your personal information in accordance with those policies, including using cookies and similar tracking technologies to personalise your experience, analyse usage, and remember preferences. By using our Platforms, you consent to this collection and use.

Third party services, links, and content

Our Platforms may contain links to, or integrate with, third party websites, applications, APIs, or advertising. These are provided for your convenience only. We do not endorse, control, or warrant their accuracy, availability, or conduct. Use of third party services, links, and content is at your own risk and you are responsible for reviewing their terms, privacy policies, and fees. Third party content is provided by independent parties and we make no representations about it, do not monitor it, and accept no liability for reliance on it. You should always conduct your own enquiries.

Platform providers and application stores

If you download our mobile applications via the Apple App Store or Google Play Store, these Terms of Use incorporate the relevant end-user licence agreements between you and us. We (not Apple or Google) are solely responsible for our mobile applications, their content, and any claims related to them, including consumer protection or intellectual property infringement. Apple and Google are third party beneficiaries and may enforce these Terms of Use against you. Apple and Google will refund mobile application purchases (if any) if the mobile application fails to comply with store warranties, but bear no further liability. Apple Maps and Google Maps services used within our Platforms are subject to Apple’s and Google’s terms of service and privacy policies.

Disclaimers and no warranty

Our Platforms are provided on an ‘as is’ and ‘as available’ basis. We do not warrant that our Platforms will be uninterrupted, error-free, secure, or free of viruses, defects, or bugs. We do not warrant the accuracy, reliability, completeness, or currentness of any information, data, or content on our Platforms, as it is heavily reliant on third party submissions. We have no obligation to store, maintain, or provide backups of any information or data you submit, except as required by law or our Privacy Policy. The internet is inherently insecure. You use our Platforms at your own cost and risk.

Limitation of liability

To the maximum extent permitted by law, neither party shall be liable for any indirect, consequential, incidental, special, or punitive damages, including loss of profit, revenue, data, goodwill, reputation, opportunity, or downtime, whether foreseeable or not. Our total aggregate liability to you for any claim arising out of or connected to these Terms of Use or our Platforms shall be limited to AUD $100.00 per claim/event, except where such liability arises from our fraud, wilful misconduct, or gross negligence. Nothing in these Terms of Use excludes, restricts, or modifies your rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

Indemnity

You agree to indemnify and hold harmless reslia (Australia) Limited and its related entities, our officers, employees, and agents from and against any costs, claims, liabilities, losses, or expenses (including reasonable legal fees) arising from: • Your breach of these Terms of Use or unauthorised use of our Platforms; • Any third party claim related to your user content, submissions, or conduct; and • Your infringement of any third party intellectual property or privacy rights. We will notify you of any covered third party claim and take reasonable steps to mitigate losses. Your indemnity obligation will be reduced proportionately if we have contributed to the loss.

General provisions

Governing law and jurisdiction

These Terms of Use are governed by the laws of Victoria, Australia. You irrevocably submit to the non-exclusive jurisdiction of the courts of that state.